How To Use The Cash Register At Denny's

Denny'southward Corp. has outlined a number of new practices aimed at health and rubber as dining rooms reopen amid easing of coronavirus restrictions.

John Miller, CEO of the Spartanburg, S.C.-based family-dining chain, said in a beginning-quarter earnings call that the brand is deploying "best-in-class practices for operations, customer service, cleaning and sanitation, and new social distancing measures."

Miller said the company is encouraging all restaurants, which are predominantly franchised, to have a dedicated sanitation specialist who disinfects areas after every guest visit.

"This person wears an armband or a vest that identifies their role and leaves a card on every table notifying new guests that the area has been disinfected," Miller noted.

High-affect surfaces in the restaurants are cleaned with a 2-step clean-and-disinfect and so sanitize, he said.

"We take also removed high-touch items like table caddies and condiments from tables and proceed to utilize single-utilize menus," Miller said. "Our employees are expected to wear confront masks and gloves, and we've supplied all restaurants with instructions and suppliers for mandatory temperature checks using no-touch on forehead thermometers."

Not only are employee temperatures checked, he said, but then are those for vendors and other service personnel inbound the restaurants.

"Employees will be required to launder their hands and apply an alcohol-based sanitizer every 20 minutes," Miller said. "In addition, guests will also have easy access to hand sanitizer, and nosotros are encouraging the installation of germ-free shields at each cash annals."

Denny'southward is besides modifying the configuration of dining room tables and chairs to meet social-distancing standards.

"We are rearranging our dining rooms to accommodate proper social distancing measures and have supplied stores with signage to mark tables that are not currently in use," Miller said. "Nosotros accept developed merchandizing that highlights social distancing and other guest safe measures with floor decals, signs, door clings, roadside banners, yard signs, posters and table guards, but to name a few."

Miller noted that consumers are fearful of COVID-19 and "don't want to touch anything," and then Denny's is considering a number of measures to adjust that, including kick plates on bathroom doors and sneeze guards at registers.

Denny'southward will also continue its off-premise efforts, through which delivery and "Dine-Thru" curbside pickup at 700 restaurants maintained some sales during the coronavirus dining room closures.

Robert Verostek, Denny'southward chief financial officer, said a Denny'south unit of measurement, in off-premise-only scenario, needed sales of nearly $i,500 a day to break even and embrace food, labor and other costs.

"Dining-room service requires more staff, so our variable cost breakeven inclusive of management labor would exist $2,000 to $2,500 per day," Verostek said. "This would correspond a sales level equivalent to approximately 55% of the average unit volumes generated past Denny'due south domestic franchise units in 2019."

For the first quarter ended March 25, Denny's internet income was $9 one thousand thousand, or 16 cents a share, down from $15.5 million, or 24 cents a share, in the same period concluding twelvemonth. Revenues fell to $96.7 million from $151.4 million in the prior-year quarter.

As of March 25, Denny's had 1,695 franchised, licensed and company restaurants around the world including 147 restaurants in Canada, Puerto Rico, Mexico, the Philippines, New Zealand, Honduras, the United Arab Emirates, Costa rica, Guam, Republic of guatemala, the United Kingdom, El salvador, Indonesia and Aruba.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

Source: https://www.nrn.com/family-dining/denny-s-outlines-new-practices-dine-restrictions-ease

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